Reference

Your Rights and Our Legal Position at gb98

Access to gb98 depends on your local law and the eligible regions we serve — eligibility is your responsibility to confirm before opening an account.

Jurisdiction-dependent accessAccount eligibility rulesUser rights and obligationsbKash, Nagad, Rocket payment scopePolicy contact channel

Explore the Lobby Read FAQ

HOW WE HANDLE THIS

Data, Cookies, Security and Your Account

We collect only the account data needed to run your wallet and verify identity — your name, contact details, and payment method information such as your registered bKash or Nagad number. We do not sell account data to third parties. Cookies on gb98 are used for session management and regional access checks; you can manage cookie preferences through your browser settings. If you want to request a copy of the data we hold on your account, or ask us to delete it, contact us via the support email with your account ID.

Data Retention

We retain account and transaction records for as long as required by our operating obligations. Closed accounts are archived, not immediately deleted, in line with standard record-keeping practice.

Cookie Policy

Session cookies keep your gb98 lobby active across page loads. Analytics cookies are used only in aggregate. You can clear or block them via your browser; some site functions may be affected.

Account Security

Account access uses OTP verification tied to your registered mobile number. If you suspect unauthorised access, contact support immediately and we will lock the account pending your identity check.

Change Requests

To update registered payment details — including your linked bKash, Nagad, or Rocket number — submit a request through the Help Centre with supporting identity confirmation attached.

What Our Legal Terms Actually Cover

gb98 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

gb98 operates as an online casino lobby for supported regions. Whether you can access the platform at all depends on the laws that apply where you are — we do not make that determination for you, and nothing on this site constitutes legal advice about your

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local jurisdiction. By opening an account, you confirm that you have checked your local rules and that you meet our eligibility conditions. Your account wallet — including any balance loaded via bKash, Nagad, or Rocket — is subject to our withdrawal and verification terms. We reserve
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the right to suspend or close accounts that breach these conditions, including accounts where the payment method used does not match the registered account holder. Transactions processed through bKash, Nagad, or Rocket follow the transfer confirmation steps shown at the point of deposit; disputed amounts must
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be raised through our support channel with the transaction reference attached. This policy applies to all account activity, including game play, wallet top-ups, and any promotional credit. We update these terms when required; the version published at gb98 is always the current one.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about your rights under these terms, need to dispute a transaction, or want to request a change to your account details, reach us through the channels below. Include your registered account email and any relevant transaction reference — this cuts down response time considerably. Legal queries are handled separately from general account support.

Team online

Email Support

Send legal queries and account disputes to our support email. Attach your transaction reference and registered account details so the team can act without a back-and-forth delay.

Live Chat

Reach the support desk via live chat for urgent account access or eligibility questions. Available through your logged-in account page on gb98 from any mobile or desktop browser.

Account Help Centre

Policy documents, wallet verification steps, and account closure requests are all handled through the Help Centre section inside your gb98 account dashboard.

Common Legal Questions About Your gb98 Account

These are the questions we get most often about account eligibility, data rights, and payment terms. If your question is not here, use the live chat or support email and reference your account ID.

Access depends on your local law and eligible regions. You are responsible for checking whether online casino access is permitted where you are before opening an account on gb98.

Yes. Email our support team with your account ID and a data access request. We will confirm what we hold and provide it in a readable format within a reasonable timeframe.

Any verified balance remaining at account closure is returned to your registered payment method — bKash, Nagad, or Rocket — after our standard identity verification step is completed.

Contact support via live chat or email, include the transaction reference number shown in your bKash or Rocket app, and our team will investigate and respond with a resolution status.

We update the terms when our operating conditions change. The version at gb98 is always current. Continued account use after an update means you accept the revised terms.

Submit a closure request through the Help Centre inside your account dashboard. We will process it and confirm by email once any remaining wallet balance has been settled to your payment method.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy Appgb98 App InfoAbout Us

Your Rights and Our Legal Position at gb98

Data, Cookies, Security and Your Account

Data Retention

Cookie Policy

Account Security

Change Requests

How to Reach Us on Legal Matters

Email Support

Live Chat

Account Help Centre

Common Legal Questions About Your gb98 Account

01 Is gb98 legal to use in Bangladesh?

02 Can I request the data gb98 holds on my account?

03 What happens to my bKash or Nagad balance if my account is closed?

04 How do I dispute a transaction made through Rocket or bKash?

05 How often are these legal terms updated?

06 How do I close my account if I want to stop using gb98?

Legal

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