What Data We Collect and Why We Hold It
When you open an account with gb98, we collect the details you provide at registration — your name, email address, date of birth and contact number. When you add a payment method, we record the wallet identifier linked to your bKash, Nagad or Rocket account so
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that deposits and withdrawals can be matched to your profile. We do not store your full wallet PIN or mobile banking password at any point. We also collect device and session data automatically — your IP address, browser type, operating system and pages visited — so
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we can keep your account secure and identify unusual access patterns. Transaction records are retained as required by applicable financial compliance obligations; how long we hold them depends on the legal requirements of your eligible region. If you contact our support team, the conversation history is
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stored against your account so we can follow up accurately. We use your data only to operate your account, process payments, respond to queries and meet any legal obligations that apply where you access the service. We do not sell your personal data to third parties
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for marketing purposes.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.