Reference

Terms and Conditions That Apply to Your gb98 Account

These terms set out what you agree to when you open and use your gb98 account — including how deposits via bKash, Nagad and Rocket are handled, what we expect from you, and what you can expect from us.

Account eligibility by regionbKash, Nagad, Rocket wallet rulesFair-use and conduct policyWithdrawal verification stepsGoverned by eligible jurisdiction
gb98 Terms and Conditions That Apply to Your gb98 Account
HOW WE HANDLE THIS

Account Security and Your Rights Under These Terms

These terms exist to protect both sides of the account relationship. We hold your deposit balance in your account wallet — it does not earn interest and is not pooled or lent. Your personal details are stored securely and are only used to operate your account, verify withdrawals and comply with obligations in eligible regions. You have the right to request a copy of the data we hold on you or to ask us to close your account at any time by contacting support.

Account Data

We store only what is needed to run your account and verify wallet transactions through bKash, Nagad or Rocket. No data is sold to third parties.

Withdrawal Verification

Before any withdrawal is processed, we verify that the wallet name on your bKash, Nagad or Rocket account matches your registered account details.

Account Closure Rights

You may request account closure at any time through live chat or email. Pending balances are settled to your registered wallet after verification is complete.

Terms Update Notice

When we update these terms, we post the revised version on this page with a clear date. Continuing to use your account after that date means you accept the changes.

TERMS CONTACT PATHS

Reach Us About These Terms

If any clause in these terms is unclear, or you need to raise a concern about your account, our support team is here to help. You can reach us through live chat directly from your account dashboard, by email, or through our messaging channel. When contacting us about a wallet dispute — bKash, Nagad or Rocket — have your transaction reference ready so we can trace it quickly.

Live Chat Open live chat from your account dashboard for the fastest response on terms queries, wallet disputes or account access issues.
Email Support Send a detailed message to our support address for written responses on formal terms concerns, account reviews or policy clarifications.
Messaging Channel Reach our team via our messaging channel for follow-ups on bKash, Nagad or Rocket transaction queries tied to these terms.

Common Questions About gb98 Terms and Conditions

These are the questions we hear most when it comes to account terms, wallet rules and eligibility. If your question is not covered here, our support team can give you a direct answer through live chat or email.

These terms apply to every person who opens and uses a gb98 account. Access and eligibility depend on your local law and the regions we currently serve — check before opening an account.

We may update the terms at any time. We post the new version on this page. If you continue using your account after an update, that counts as your acceptance of the revised terms.

Report the missing transaction to our support team within 48 hours. Share your bKash transaction reference so we can trace the payment and resolve the discrepancy promptly.

Your account wallet balance reflects your deposited funds. We do not extend credit or pool funds. Your balance is yours to withdraw, subject to verification of your registered wallet details.

Contact our support team via live chat or email with your request. We will confirm your identity against your registered Nagad, bKash or Rocket wallet and process the request accordingly.

Opening multiple accounts, using someone else's bKash or Rocket wallet, exploiting errors in the platform, and any form of fraudulent activity are all breaches that can lead to account suspension or closure.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.